Technical support
Fix storefront problems, app conflicts, theme issues, checkout errors and the technical work that blocks progress.
SHOPIFY & WOOCOMMERCE MANAGEMENT
Ecommerce management that keeps your store moving.
Ongoing technical support, store improvements and commercial ecommerce work for growing UK businesses—from £750–£1,500 per month.
MORE THAN MAINTENANCE
Your store needs active management—not a monthly checklist.
An ecommerce store changes every week. Products, promotions, customer behaviour, apps and operational needs all move. We give you an experienced UK team that can prioritise the work, make the changes and explain what should happen next.
This service is designed for established stores that have regular work to complete but do not need—or want to recruit—an entire in-house ecommerce and development team.
WHAT WE MANAGE
One monthly priority list. A much healthier store.
Store improvements
Create and refine landing pages, navigation, product templates, collection pages and customer journeys.
Products & merchandising
Support product launches, collections, promotions, bundles and clearer routes into the products customers want.
Conversion improvement
Use analytics, customer behaviour and commercial priorities to reduce friction and improve important store journeys.
Integrations & automation
Connect payments, stock, fulfilment, email, CRM and operational systems so less work depends on manual processes.
Performance & SEO
Improve speed, technical SEO, structured content and the foundations that help products and categories get discovered.
MONTHLY MANAGEMENT PLANS
Choose the level of ongoing support your store needs.
We agree a monthly priority list and use the available time where it creates the most value. Larger projects are scoped separately so routine support keeps moving.
ESSENTIAL MANAGEMENT
£750per month
For stores that need a reliable team for regular updates, fixes and focused improvements.
- ✓ Agreed monthly ecommerce priorities
- ✓ Shopify or WooCommerce support
- ✓ Storefront and content improvements
- ✓ Technical troubleshooting
- ✓ Monthly progress summary
GROWTH MANAGEMENT
£1,500per month
For active stores with a broader improvement backlog, integrations or regular trading campaigns.
- ✓ Greater monthly delivery capacity
- ✓ Conversion and journey improvements
- ✓ Product launch and campaign support
- ✓ Integrations and automation
- ✓ Analytics-led priority review
Plans are tailored to the store and agreed scope. Platform subscriptions, paid apps, advertising spend, product photography, copywriting and substantial rebuilds are not included unless specifically stated in your proposal. Prices shown exclude VAT.
A GOOD FIT?
Built for established stores with work to do.
01
You already trade online
Your Shopify or WooCommerce store is live and receives genuine customer traffic or orders.
02
Your backlog keeps growing
Important fixes, integrations and improvements are waiting because nobody owns the technical delivery.
03
You want steady progress
You value a long-term team that learns the store rather than briefing a different freelancer for every task.
04
You need development too
When the store needs a larger feature or rebuild, our ecommerce development team can scope and deliver it.
COMMON QUESTIONS
Before we manage your store.
Do you manage both Shopify and WooCommerce?
Yes. We work with established Shopify and WooCommerce stores. We review your current setup, apps, theme, hosting and operational requirements before recommending a plan.
Can you take over a store built by another developer?
Yes. We begin with a technical and commercial review so we understand the existing setup, immediate risks and highest-value priorities before changing anything.
Are updates and support unlimited?
No. Each plan provides an agreed level of monthly delivery capacity. We keep priorities visible and discuss trade-offs before work begins, so there are no vague unlimited-support promises.
Is SEO included?
Technical SEO and relevant on-site improvements can form part of the monthly priorities. A wider SEO campaign involving research, content production and authority building may require a separate scope.
Do you guarantee more sales?
No agency can responsibly guarantee sales. We improve the store using sound development, customer evidence and measurement, then report clearly on what changed and what the data shows.
What if the store needs a major rebuild?
We will identify work that is too large for the monthly plan and provide a separate scope. You can also explore our ecommerce development service for new stores, migrations and substantial rebuilds.
NEED A NEW STORE OR REBUILD?
Explore ecommerce development.
For new Shopify, WooCommerce or bespoke ecommerce projects, start with our development service.
Ecommerce development →EXPLORE THE TECHNOLOGY
Platforms chosen around the operation.
Learn how we work with Shopify and WooCommerce.
Ecommerce knowledge centre →TELL US ABOUT YOUR STORE
What keeps getting left on your ecommerce backlog?
Tell us which platform you use, what the store sells and where you need support. We’ll tell you honestly whether a monthly management plan is the right fit.